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Privacy Policy

Last updated: September 2026
This Privacy Policy explains how BizTrace IMS collects, uses, stores and protects information provided through the platform.

1. Information We Collect

Depending on how you use BizTrace IMS, we may collect information such as:

  • Name and contact information.
  • Email address and account credentials.
  • Company information.
  • Business and inventory information entered by authorized users.
  • Sales, purchases, expenses, payments and related business records.
  • Technical information required to operate and secure the service.

2. How We Use Information

Information may be used to provide and operate BizTrace IMS, manage user accounts, process subscriptions, provide customer support, maintain security, improve the platform and generate business reports requested by authorized users.

3. Business Information

Information entered by a company into BizTrace IMS may include business records such as products, customers, suppliers, sales, purchases, expenses, and inventory information.

4. Account Security

Users are responsible for protecting their login credentials. Users should immediately notify their administrator if they suspect unauthorized access to their account.

5. Passwords

User passwords are stored using security mechanisms designed to prevent passwords from being stored as plain text.

6. Payment Information

Subscription payments may require users to provide payment confirmation or proof of payment. Users should avoid submitting unnecessary sensitive financial information through general support channels.

7. Information Sharing

BizTrace IMS does not intend to sell users' personal information. Information may be disclosed where reasonably necessary to provide the service, comply with legal obligations, protect the platform, investigate security incidents or respond to legitimate administrative requests.

8. Service Providers

Certain technical services may be provided through third-party infrastructure or service providers, such as hosting, database, email delivery and application infrastructure providers. Such providers may process information only as necessary to provide their services.

9. Data Retention

Information may be retained for as long as reasonably necessary to provide the service, maintain business records, meet operational requirements, resolve disputes or satisfy applicable legal obligations.

10. Data Security

Reasonable technical and organizational measures are used to protect information against unauthorized access, alteration, disclosure or destruction. However, no internet-based system can guarantee absolute security.

11. User Rights

Depending on applicable law, users may have rights relating to access, correction, deletion or other processing of their personal information. Requests may be submitted through the appropriate BizTrace IMS administrator or support channel.

12. Cookies and Local Storage

BizTrace IMS may use browser storage, cookies or similar technologies where necessary for authentication, preferences, security and platform functionality.

13. Children's Privacy

BizTrace IMS is intended for business users and is not designed specifically for children.

14. Changes to This Privacy Policy

This Privacy Policy may be updated when necessary. Material changes may require users to review and accept the updated policy before continuing to use the service.

15. Contact

For questions or requests concerning this Privacy Policy, please contact BizTrace IMS administration through the available support channels.